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How to solve the customer's special requirements for product color and LOGO
How to solve the customer's special requirements for product color and LOGO
When customers have special requirements for product color and LOGO, they should communicate with customers in a timely manner from the perspective of service to promote consensus, so as to achieve the final customer satisfaction.
Specifically, understand what special colors and logos customers need, organize special designers to deal with customer requirements, confirm and check every detail, and make customers as satisfied and assured as possible. Customers can describe colors and logos by function or texture classification. At the same time, we should make full use of their own production experience and professional technology, to provide customers with professional advice and opinions.
If the customer is not sure what color they need, then we can provide some samples for customers to choose, and after the customer makes the choice, through technical means to color printing and other practical effects display, so that customers can better experience the real appearance and effect of the product.
Customers often want products to be coated with a specific brand, company name and logo, and these logos also play a vital role in the communication of the customer's image and brand. In this case, we will mark the corresponding LOGO on the product in strict accordance with the customer's needs, and provide the effect drawing for review and confirmation, and then print and cooperate with the product according to the printing technology selected by the customer, and finally achieve the customer's requirements.
In short, when customers have special requirements, we should treat them with a high degree of responsibility, starting from the aspects of active communication, professional advice, detailed details confirmation, etc., and finally ensure the choice of color and LOGO and achieve the effect, and promote the trust and satisfaction of customers.
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